Temporary Sales Associate

kate spade new york•Clinton Township, MI

1d•Onsite

About The Position

Coach is a global fashion house founded in New York in 1941, part of the Tapestry portfolio. The Sales Associate is the front-line ambassador of the Coach brand, responsible for delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Requirements

1+ years of sales experience (luxury retail preferred)
Knowledge of fashion trends and competitors
A combination of education and experience will be considered
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets
Strong English proficiency
Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom

Nice To Haves

Luxury retail background
Social media savvy
Experience with live-stream shopping or video demos
Clienteling and data acquisition skills

Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
Build lasting client relationships through personalized styling, product expertise, and fashion advice
Drive sales through cross-selling, upselling, and tailored recommendations
Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
Develop and execute personal sales plans; meet or exceed individual and team KPIs
Source new customers, maintain relationships, and follow up to close sales
Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards
Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
Process transactions efficiently (purchases, returns, exchanges, online pickups)
Support inventory cycles: receive shipments, stock shelves, and manage product movement
Assist teammates in functional areas as required
Foster a collaborative, trust-based environment; encourage team performance
Participate in brand initiatives, training programs, and inclusion activities
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor