Temporary Sales Associate

Coach America - Minetonka Mls, MN

Full-time - Entry Level

Minetonka Mls, MN

Support Activities for Transportation

About the position

The Sales Associate role at Coach is essential for driving the store's success by providing exceptional customer service and building lasting relationships. This position requires a commitment to the brand's service and selling models, ensuring a positive customer experience while achieving personal and store sales goals. The Sales Associate acts as a brand ambassador, demonstrating product knowledge and fashion awareness, and is responsible for maintaining store operations and visual merchandising standards.

Responsibilities

• Understand organizational objectives and align decisions with company priorities.
• Take ownership of personal sales metrics and create strategies in partnership with management.
• Develop short- and long-term strategies to achieve personal performance goals.
• Own personal survey results and create improvement plans.
• Represent Coach as a brand ambassador at all times.
• Demonstrate Coach's selling and service expectations consistently.
• Understand local market changes and support local sales strategies.
• Drive business through sales strategies and clienteling efforts.
• Create positive impressions with customers through professional attire.
• Build credibility as a fashion advisor by communicating fashion awareness.
• Provide in-depth product knowledge to customers.
• Communicate current pricing and promotional strategies clearly.
• Leverage cross-selling skills to build sales.
• Tailor approach to meet individual customer needs.
• Work with multiple customers simultaneously and follow up consistently.
• Flex personal selling techniques to contribute to store results.
• Build lasting relationships with customers through effective communication.
• Utilize Coach's tools and technology for clienteling efforts.
• Promote a shared vision and mission within the team.
• Foster teamwork and collaboration with customers and colleagues.
• Remain adaptable to changing business needs and welcome feedback.
• Maintain a calm and professional demeanor at all times.
• Complete daily operational tasks without impacting service quality.
• Maintain cleanliness and organization of the sales floor and backroom.
• Adhere to retail policies and procedures, including POS and asset protection.
• Replenish inventory on the sales floor as needed.

Requirements

• Strong customer service skills and ability to build relationships.
• Ability to understand and align with organizational objectives.
• Experience in retail sales and achieving performance goals.
• Knowledge of fashion trends and product features.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and manage multiple customers.

Nice-to-haves

• Experience in luxury retail or fashion industry.
• Familiarity with clienteling and relationship-building techniques.
• Ability to adapt selling techniques based on customer cues.

Benefits

• Competitive salary and commission structure.
• Employee discounts on products.
• Opportunities for career development and advancement.