Temporary Retail Assistant, Cornell Retail Services
About The Position
Explore Retail and Be Part of the Cornell Experience—Where Campus Life Meets Exceptional Customer Service. Join Cornell Retail Services and work in an engaging, customer-focused environment at the heart of campus life. The Cornell Store is hiring part-time/casual team members (19 hours per week or less) to support a variety of roles across our Ithaca Campus and Downtown Ithaca locations, including: Sales (Ithaca Campus & Downtown Ithaca Location): Assist customers with product selection and provide friendly, efficient in-store service. Technology (Tech Connect): Support tech sales and basic product troubleshooting. Textbooks: Provide course material information and assist students, faculty, and staff at the textbook info desk. Inventory and Order Fulfillment: Prepare and process online orders for customer pickup The Cornell Store is a central hub of campus life and a recognized leader in collegiate retail innovation. Serving students, faculty, staff, alumni, and visitors, we pride ourselves on exceptional customer service, teamwork, and a supportive workplace culture. We're looking for enthusiastic, reliable individuals who love working as part of a team and are ready to contribute to a fast-paced, dynamic retail environment. If you’re motivated, dependable, and enjoy helping others, you’ll thrive here. Hourly Rate: $17.00/hour Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be required All positions are part-time casual (19 hours per week or less), non-benefits eligible. Posting is for multiple positions across Retail Services with various schedules. Applications will be reviewed on a rolling basis.
Requirements
- Pleasant and approachable personality with strong customer service skills.
- Comfortable using computers and retail systems.
- Excellent oral and written communication skills.
- Ability to occasionally climb ladders.
- Ability to lift or move up to 50 pounds when needed.
- Ability to stand for extended periods.
Nice To Haves
- Previous retail or customer service experience is a plus, but not required
Responsibilities
- Welcome customers and guests with a friendly attitude, actively assist them, provide product information and guidance, and ensure every customer enjoys a high-quality experience.
- Help maintain the sales floor’s appearance, set up seasonal promotions and visual displays, and regularly check assigned areas for restocking and organization.
- Operate cash registers, assist customers with check-out, and follow proper cash handling procedures.
- Receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and occasionally handle seasonal or perishable goods.
- Support both digital and in-store shopping experiences by assisting with customer inquiries and providing timely, helpful responses.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
