Temporary Program Administrative Support Specialist

Institute of Electrical and Electronics Engineers•Piscataway, NJ

2d•$30 - $35

About The Position

The overall purpose of this position is to support IEEE Student and Academic Education programs at the university and pre-university level, specifically the EPICS in IEEE and TryEngineering programs. This position supports the implementation, delivery and reporting of educational resources and events for these programs. These programs and resources target university students and their advisors, pre-university educators, as well as IEEE volunteers. The position is primarily responsible for the day-to-day execution of assigned tasks, promotional efforts (working with Educational Activities Marketing), collecting, assessing and reporting program metrics, and recommending program improvements. The position provides support to IEEE's EPICS in IEEE program manager and the Sr. STEM Outreach Manager, with a focus on administrative tasks, data collection, documentation and marketing activities in order for the committees to achieve their stated annual goals. The role may include relationships with other internal stakeholders and external vendors. This person also will provide complete and accurate information to internal stakeholders and external customers in a timely and efficient manner. This person must be able to work independently and as part of a team in a deadline-oriented environment and be able to suggest administrative changes in program procedures/processes to improve operational efficiency. The position reports to the Director, Student and Academic Education Programs and manages no direct reports. This position works under normal guidelines on overall business strategies and objectives and is a part of the Educational Activities team within IEEE.

Requirements

Bachelor's degree or equivalent experience required
2-4 years 2 or more years of experience in related role
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.
PLEASE NOTE\: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.

Responsibilities

SUPPORT OF STUDENT and ACADEMIC EDUCATION PROGRAMS: Support the EPICS in IEEE and TryEngineering review processes
Assists with project tracking and reporting for grant programs
Writes blog posts, articles, and social media posts, with support from Program Managers
Collaborates with other members of the Educational Activities Marketing staff to provide content for marketing purposes
Manages vendors/consultants to support the programs/projects
Establishes strong relationships and communicates effectively with key volunteers and stakeholders at all levels of the organization
Updates and maintains key performance indicators, metrics and dashboards that can be used to measure the effectiveness and satisfaction with assigned programs/projects
Supports and participates in the implementation of the Educational Activities Department’s mission, goals and objectives
Works with EPICS in IEEE Program Manager, Sr. STEM Outreach Manager and Director of Student and Academic Programs, and IEEE stakeholders to ensure new programs are integrated effectively into the IEEE Performs other duties as assigned.
WEBSITE AND SOCIAL MEDIA CONTENT: Updates WordPress website
Work may include\: Reviewing and editing existing content on website pages, creating new pager, updating links Writes content for website and newsletters Coordinates social media channels following a predetermined schedule.
Replies to any comments left on social media channels Proofreads materials to be published Generates reports from systems (Google Analytics, ON24 webinars, etc.)
ADMINISTRATIVE AND BASIC FINANCIAL TRACKING AND PROCESSING: Maintains all electronic files for the program(s) Maintains contact information for users of various systems Assists with event logistics, planning and execution Other responsibilities may be assigned as required