Temporary Operations Associate, Newton-Highlands, #139

Gopuff-posted 12 months ago
Entry Level
Newton Highlands, MA
5,001-10,000 employees
Couriers and Messengers
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Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. This is a temporary position with the opportunity to be converted to permanent employment based on tenure and performance. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

  • Pick and pack items for dispatch to customers
  • Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
  • Manage inventory and re-shelving of canceled orders
  • Clean and organize sales floor and overall facility
  • Manage waste and spoilage through strict compliance with FIFO practice
  • Contact customer for substituted or out-of-stock items
  • Handle, scan and move product in a safe and well-organized manner
  • Stand, push, pull, squat, bend, reach and walk during shifts
  • Use carts, pallet jacks, dollies and other equipment to move product
  • Handle products that may contain tobacco, nicotine, and/or alcohol
  • Work in freezer locations periodically throughout shifts
  • Capability to walk several flights of steps periodically throughout the day
  • Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
  • Ensure accuracy of all food and beverage packaged for delivery
  • Follow health, safety and sanitation guidelines for all products
  • Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
  • Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
  • Prepare, package and stage/handoff orders
  • High School Diploma or GED Equivalent
  • Experience working in a restaurant or retail environment (preferred, not required)
  • The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
  • General working knowledge of basic web-based software applications (e.g. Google G-Suite)
  • Stand and walk for the duration of an assigned shift
  • Lift up to 49 pounds
  • Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays
  • $500 90 day referral bonus
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