Temporary Offer Associate

Raley's Supermarkets • West Sacramento, CA

403d • $48,194 - $60,861

About The Position

The Offer Associate is responsible for ensuring the quality and execution of all marketing offers at Raley's Companies. This temporary position involves addressing system issues, performing quality assurance, and acting as a liaison between various stakeholders to improve offer quality and resolve discrepancies. The role is essential for maintaining the integrity of marketing offers and ensuring they are accurately represented in-store and online.

Requirements

• High school diploma or general education degree.
• One to three (1-3) years of marketing, data entry and/or general office clerical experience or equivalent combination of education and experience.
• Intermediate level skills in office procedures.

Nice To Haves

• Basic knowledge of computer programs such as MS Excel (basic functions).
• Ability to discern issues with data presented and bring issues to the attention of supervision.
• Ability to manage time and complete sufficient volume of work during the shift.
• Experience in providing effective coaching and training to others.

Responsibilities

• Tests and researches routine to moderately complex system or file issues.
• Performs quality assurance on files incoming to the Offer Automation site.
• Works with IT to validate that each campaign loads properly.
• Verifies that offers and receipt messages function correctly in test register environment.
• Verifies that images are present and current for all online offers.
• Performs data audits for direct mail campaigns.
• Provides feedback and input on ways to improve QA processes.
• Acts as liaison to Category Managers and vendor partners on offer quality and timelines.
• Drives relationship with Category Managers to evaluate offer data quality relative to active product lines, offer discount values, and image accuracy.
• Maintains offer calendar in coordination with Category Management and vendor partners that includes timelines for offers to be entered and tested.
• Communicates impending deadlines to team.
• Audits e-Contracts and acts as liaison to vendor partners to identify and correct database issues.
• Works with You Tech partner to update offer quantity requirements.
• Resolves questions or problems and refers more complex issues to supervisor to prevent errors from being loaded into the system.
• Responsible for building and maintaining all non-automated Marketing offers for promotions including Birthday Club, SE Insider, Catalina, local campaigns, store contests, and team member rewards.
• Extends You Count long running offers.
• Updates Hallmark Product Groups.
• Acquires and downloads UPC's for printed barcodes.
• Gathers information on problems identified at the direction of supervisor or Marketing Coordinator.
• Assists Raley's Service Center and TAC with customer inquiries related to Something Extra issues.
• Validates and maintains database fields.
• Reviews database lines to detect errors in fields.
• Reports potential issues to supervisor.
• Implements solutions approved by supervisor.

Benefits

• Competitive compensation, paid weekly
• Retirement Savings Plan - 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Paid time off
• Family leave and time off
• Life insurance
• Wellness Programs (Raley's Healthy Lifestyles)
• Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs (10% off groceries, free items)
• Discounts to amusement parks, gym memberships, mobile phone plans, etc.
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events
• On-site pop up grocery market (at corp office)
• On-site all you can eat fruit bar (at corp office)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees