Temporary Medical Collections Representative

University of California, Irvine•Anaheim, CA

1d•$27 - $27

About The Position

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide. To learn more about UC Irvine, visit www.uci.edu. Job duties include, but are not limited to: Review and resolve billing edit errors prior to claim submission to ensure clean, accurate claims and timely reimbursement. Collect on insurance accounts by working assigned accounts receivable worklists, aging reports, and correspondence. Analyze patient accounts to determine appropriate billing or collection actions in compliance with payer guidelines. Communicate with payors and internal stakeholders to resolve billing and collection issues efficiently.

Requirements

Experience with professional fee medical billing, including Medicare, Medi-Cal, Workers’ Compensation, and commercial insurance plans.
Strong customer service skills with the ability to communicate clearly and professionally in English.
Ability to analyze accounts, manage workload effectively, and meet monthly productivity standards.
Demonstrated ability to collaborate and maintain effective working relationships across a healthcare system.
Ability to read, write, and follow written and oral instructions in English.

Nice To Haves

Experience with patient registration and authorization processes.
Proficiency using payor websites for claim status review and collections follow-up.
Experience with Epic Billing or similar medical billing systems.
Background in professional fee medical collections within a healthcare or academic medical setting.

Responsibilities

Review and resolve billing edit errors prior to claim submission to ensure clean, accurate claims and timely reimbursement.
Collect on insurance accounts by working assigned accounts receivable worklists, aging reports, and correspondence.
Analyze patient accounts to determine appropriate billing or collection actions in compliance with payer guidelines.
Communicate with payors and internal stakeholders to resolve billing and collection issues efficiently.