Temporary Late Night Supervisor

Boston College • Newton, MA

6d • $26 - $29

About The Position

On Call Hourly Supervisor

Basic Function and Responsibility:
This position would cover the needs of late-night operation for basic shift running responsibilities to include customer service, accurate food portioning, proper equipment use, food safety and sanitation and overall policy compliance. In addition, possibly oversee a small function during the shift. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire for providing quality food and beverage products to our guests in a courteous, friendly and effective manner.
Specific Duties:
Oversee a dining operation for a specific shift to include high quality food presentation, debit card systems and settlement, opening/closing shift checklist, correct signage, equipment use and maintenance.
Provide excellent customer service by proactively responding to inquiries and needs of employees and customers during the shift, communicating feedback and resolutions to the unit manager.
Supervise all employees (benefitted, temps & students) to uphold and enforce ServSafe standards throughout the shift.
Ensure that BC Dining policies, procedures, and protocols are consistently upheld.
Communicate effectively via established protocol for certain tasks such as Kronos, work orders, accident reports, disciplinary issues and miscellaneous shift challenges and/or updates.
Perform other related duties as assigned.

18 hours per week, hourly rate $26.48 to $29.00/with a late night differential. This is a non-benefit temporary position.

Requirements

• A Bachelor’s degree preferred, Associate’s Degree required or equivalent combination of experience.
• ServSafe Food Safety certification required.
• ServSafe Food Safety certification required.
• Five years’ supervisory experience with ability to motivate.
• High quality standards as well as exceptional knowledge of food service procedures and practices.
• Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment.
• Good leadership, clear communication and human relations skills with professional style necessary.
• Must be able to multitask, be self-motivated, highly energetic, organized, and results-oriented.

Nice To Haves

• Bi-lingual English/Spanish skills and computer literacy helpful.

Responsibilities

• Oversee a dining operation for a specific shift to include high quality food presentation, debit card systems and settlement, opening/closing shift checklist, correct signage, equipment use and maintenance.
• Provide excellent customer service by proactively responding to inquiries and needs of employees and customers during the shift, communicating feedback and resolutions to the unit manager.
• Supervise all employees (benefitted, temps & students) to uphold and enforce ServSafe standards throughout the shift.
• Ensure that BC Dining policies, procedures, and protocols are consistently upheld.
• Communicate effectively via established protocol for certain tasks such as Kronos, work orders, accident reports, disciplinary issues and miscellaneous shift challenges and/or updates.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree