Temporary Keyholder, Seaport

Away • Boston, MA

106d • $23 - $23

About The Position

This is a temporary position to support the holiday season with an expected end date on or around January 4, 2026. We are hiring a Full-Time Temporary Keyholder to join our Boston, Seaport team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community. This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We're looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure.

Requirements

• Experience in retail, customer service, or hospitality.
• Excellent communication skills.
• Ability to inspire others and drive results.
• Strong collaboration skills and a passion for people.
• Reliability and effectiveness in adding value to the business.
• Resourcefulness and commitment to following through.
• Ability to pull, push, lift, and carry up to 25 pounds.
• Ability to stand/be on feet for extended periods.
• Ability to bend, squat, twist, and reach as needed.

Nice To Haves

• Experience in a leadership role within retail or customer service.

Responsibilities

• Deliver best-in-class, exceptional customer service to every person, every time.
• Create a personalized and memorable experience for each customer, expanding on love of travel to further drive community and connection.
• Take accountability for the success of in-store processes and operations.
• Meet individual KPI expectations and sales goals, while also supporting overall store success.
• Lead, support, and guide a team of retail associates.
• Assist with onboarding new hires ensuring their training enables them to meet customer experience standards.
• Coach and give feedback to team members to support their development.
• Partner with store management to assist with marketing events and programming at the store.

Benefits

• Hourly pay of $23.00.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers