Temporary Internal Sales Representative

Avera Health•Sioux Falls, SD

46d

About The Position

In this inbound call role, the Sales Representative will consult customers, in consumer lines of business both in the individual plan market on their insurance needs and match the correct coverages, products, and benefits.

Requirements

High School or GED Equivalent or four years of customer service/sales experience
South Dakota Resident Producers License - South Dakota Division of Insurance in the state of practice within 30 Days
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Nice To Haves

Sales experience
Health Insurance Sales Experience

Responsibilities

Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member information while maintaining active listening and engagement with the member.
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs.
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.
Meet the goals established for the position in the areas of Sales Quota performance and consumer experience.
Meet and maintain requirements for agent licensure, appointments, and annual product certification.