TEMPORARY HEAP Specialist

The Opportunity Alliance•Portland, ME

6d•Onsite

About The Position

TEMPORARY HEAP Specialist (Home Energy Assistance Program) To help Mainers stay safe and warm, the Home Energy Assistance Program (HEAP), provides money to help eligible homeowners and renters in Cumberland County pay for a portion of their annual heating expenses. The Opportunity Alliance is hiring a Home Energy Assistance Program (HEAP) Specialist which is a client services position for the energy programs administered by Housing and Energy Services. This position contributes to The Opportunity Alliance’s mission through the provision of direct service to Housing and Energy Services and our clientele. HEAP staff provides intake and eligibility assistance to residents of Cumberland County seeking to enroll in home heating and energy programs. Schedule: Full-time, 40 hour/week, hourly position. M-F, regular business hours. This is a temporary position. Location: Portland, ME. This position will be fully onsite.

Requirements

High school Diploma or equivalent and/or 5 years demonstrated experience in a clerical or administrative position.
Strong oral, written and organizational skills and ability to comprehend and incorporate program manuals, regulations, rules and guidelines.
Ability to respond within fast paced environment, and to fulfill multiple and concurrent administrative functions.
Ability to deal with confidential matters and maintain confidential files, to interact appropriately and with discretion.
Demonstrated proficiency in Microsoft Office, Outlook, Word and Excel.
Ability to operate photocopier, facsimile, and multi-line telephone.
Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check. Must not be on the state or federal suspension and disbarment list.
Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and, lifting and carrying material weighing up to 25 pounds.
Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. A good driving record is required.