Temporary General Manager - Marriott SpringHill Suites (Bozeman)

Level5 Hospitality•Bozeman, MT

5d•Onsite

About The Position

We're looking for a Temporary General Manager to complement our team and help oversee operations from mid-May to August while our current manager is away from the office. As part of a network of properties in the area, we pride ourselves on delivering exceptional service, and we're seeking someone who can help maintain that high standard across multiple areas of the hotel. This is a unique opportunity to enjoy a summer in beautiful Bozeman, MT, where you can explore Yellowstone National Park and all the amazing experiences Montana has to offer. Ideal candidates should be ready to embrace the vibrant hospitality industry and ensure excellent service during this 90-day period. For out-of-market candidates, we offer temporary housing and accommodation package as part of the role. If you're eager to spend an unforgettable summer in Bozeman and thrive in a dynamic environment, we want to hear from you! The Temporary General Manager will oversee and coordinate the operations of the hotel for a period not to exceed 90 days, providing Level5 quality service and accommodations to hotel guests. The primary goals of the Temporary General Manager include striving to exceed expectations in all Level5 Hospitality pillars, which encompass employee satisfaction, profitability, market share, guest satisfaction, and quality assurance.

Requirements

Excellent verbal and written communication skills to interact effectively with guests and staff throughout the temporary assignment
Outstanding interpersonal and customer service skills to ensure exceptional guest experiences during the 90-day period
Strong organizational skills and attention to detail to manage hotel operations efficiently
Strong analytical and problem-solving skills to address challenges that arise during the temporary role
Must reside in or near the hotel location for the duration of the temporary assignment (up to 90 days)
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs
Valid Drivers License

Nice To Haves

Preferably have experience as an Assistant General Manager, General Manager, or in a similar role in the hotel industry
Five or more years of experience in the hotel industry is preferred, with some management experience

Responsibilities

Manage human resource functions, including recruiting, hiring, onboarding, and training, for the duration of the temporary assignment
Oversee the day-to-day operations and staffing of the hotel to ensure efficient functioning within the 90-day timeframe
Provide constructive and timely performance evaluations to staff during the temporary management period.
Handle discipline and termination of employees as needed, in accordance with hotel policy, while maintaining compliance with relevant regulations
Coordinate and oversee all operations of the hotel during the temporary assignment, ensuring quality service is provided to all guests and associates
Conduct daily inspections of the hotel to ensure compliance with applicable standards and regulations throughout the 90-day period
Meet or exceed budgeted profits and margins for the hotel during the temporary management role
Accurately forecast revenue and expenses to meet flex/flow goals within the defined timeframe
Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs as needed
Assist the sales leader with implementing business plans and sales action plans to maximize RevPAR and market share growth during the temporary tenure
Actively engage in sales by attending sales calls and property tours throughout the temporary assignment.
Ensure maintenance issues are addressed in a timely manner during the management period
Coordinate services with outside suppliers and vendors as needed during the temporary role
Perform other related duties as assigned within the scope of the