Temporary Elections Trainer

Harris County (TX) • Houston, TX

30d • Onsite

About The Position

Position Description Duties and Responsibilities: Learning all election-related content outlined in the manual and curriculum. Providing excellent customer service to the election workers of Harris County (in-person & on phone). Helping other election departments as needed. Driving to all areas of Harris County to train (some training sites may be 45 minutes to an hour away from home address). Driving at night and on highways. Arriving on time for shift. Communicating with intention, utilizing printed resources. Serve as a point of contact for judges experiencing challenges during setup, throughout voting hours, and during vote center closure. Provide on-site coaching and support to ensure adherence to election procedures and policies. Drive to on-site last minute emergencies in election periods. Know when to ask for support and/or clarity. Accept feedback from team leads and upper management, sometimes in the middle of a training. Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call [phone] or email [email protected]

Requirements

• High School Diploma or G.E.D. equivalent from an accredited educational institution.
• One (1) year training experience.
• Strong knowledge of vote center procedures, equipment, and general operations of an election and the Harris County website. Understands and can explain the ePollBook application and the voting process.
• Excellent communication, leadership, and conflict-resolution skills.
• Ability to remain calm and solution-focused under pressure.
• Willingness to travel to various vote centers and work flexible hours, including early mornings and late evenings.
• Must be able to work under stress and able to work without direct supervision.
• Computer literate, proficient in Microsoft Office suite, and be willing to learn new computer programs and applications.
• NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Nice To Haves

• Prior experience as an election judge, election trainer, or similar role in election administration.

Responsibilities

• Learning all election-related content outlined in the manual and curriculum.
• Providing excellent customer service to the election workers of Harris County (in-person & on phone).
• Helping other election departments as needed.
• Driving to all areas of Harris County to train (some training sites may be 45 minutes to an hour away from home address).
• Driving at night and on highways.
• Arriving on time for shift.
• Communicating with intention, utilizing printed resources.
• Serve as a point of contact for judges experiencing challenges during setup, throughout voting hours, and during vote center closure.
• Provide on-site coaching and support to ensure adherence to election procedures and policies.
• Drive to on-site last minute emergencies in election periods.
• Know when to ask for support and/or clarity.
• Accept feedback from team leads and upper management, sometimes in the middle of a training.

Benefits

• Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
• The following benefits are offered only to Harris County employees in regular (full-time) positions:
• Health & Wellness Benefits
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Paid Time Off (PTO)
• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave
• Sick Leave
• Retirement Savings Benefit
• 457 Deferred Compensation Plan
• The following benefits are available to Harris County employees in full-time and select part-time positions:
• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule
• METRO RideSponsor Program
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
• In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
• For plan details, visit the Harris County Benefits & Wellness website: www.benefitsathctx.com

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Construction of Buildings
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees