Temporary Case Manager Team Lead

Community Economic Defense Project • Denver, CO

1d • Hybrid

About The Position

We are currently searching for a compassionate and dedicated individual to join our team as a Temporary Case Manager Team Lead. In this role, you will have the opportunity to provide essential support and assistance to individuals experiencing homelessness and housing instability. Your primary objective will be to help these individuals maintain or transition into stable housing and improve their overall well-being.

As a Temporary Case Manager Team Lead, you will be responsible for developing personalized care plans, coordinating essential services, advocating for clients, supporting team members, leading team huddles, and facilitating the onboarding process for new employees. Your strong background in social work or a related field will be invaluable in fulfilling these responsibilities. Additionally, your excellent communication skills and passion for working in a leadership role will contribute significantly to the success of our team.

Requirements

• Combination of education and 2 years of experience working with homelessness population can supplement our preference of a bachelor's degree in social work, psychology, counseling, or a related field.
• Valid driver's license and reliable transportation for home visits and client transportation.
• This role is for internal applicants only
• Previous experience working with individuals experiencing homelessness, substance misuse, or mental health challenges.
• Knowledge of trauma-informed care, harm reduction principles, and evidence-based practices in substance abuse treatment and mental health.
• Familiarity with community resources, housing programs, and support services for homeless individuals.
• Excellent communication and interpersonal skills, with the ability to establish rapport and trust with clients from diverse backgrounds.
• Strong organizational and time management abilities to effectively handle a caseload and meet deadlines.
• Empathy, patience, and the ability to remain calm and supportive in challenging situations.
• Proficiency in documentation and record-keeping.

Responsibilities

• Conduct comprehensive assessments: Perform thorough assessments to identify clients' needs, including substance misuse issues, mental health concerns, housing barriers, and other challenges affecting their well-being.
• Develop individualized care plans: Collaborate with clients to develop detailed care plans that address their specific needs, goals, and preferences. Ensure plans are realistic, achievable, and aligned with available resources.
• Coordinate services and referrals: Connect clients with appropriate community resources, such as substance abuse treatment programs, mental health services, medical care, and vocational training. Coordinate and monitor the provision of these services to ensure continuity of care.
• Advocate for clients: Serve as a strong advocate for clients, ensuring their rights and needs are respected and met. Collaborate with external agencies, healthcare providers, and housing authorities to secure necessary services and support.
• Provide interventions and support: Offer ongoing emotional support and guidance to clients, helping them navigate challenges, build resilience, and develop healthy coping mechanisms. Utilize evidence-based practices and motivational interviewing techniques to promote positive change.
• Monitor progress and outcomes: Regularly assess clients' progress towards their goals, adjusting care plans as needed. Maintain accurate and up-to-date documentation of services provided, ensuring compliance with agency and regulatory requirements.
• Foster community integration: Facilitate access to community resources, social activities, and peer support networks to promote clients' integration into their new housing and broader community.
• Engage with team leadership in contributing to project improvement and development in team standard work.
• Facilitate regular team meetings, run reporting and maintain meeting documentation.
• Support the team in providing onboarding, training, mentoring and shadowing assistance to new hires and existing staff on the Supportive Housing team.
• Manage the CEDP Food Pantry program and 6th floor client resource closet
• Lead weekly case conferencing discussions, manage the flow of the meeting and the case conferencing spreadsheet.

Benefits

• flexible time off
• benefits package (including medical, dental, vision)
• 401(k)
• technology stipend of $720 per year
• Employees who utilize two languages or more at work are eligible for a $2,000 salary differential per year added to the salary grade listed above.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level