Temporary Box Office Assistant

Palm Beach State College

123d • $15

About The Position

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives. This role is responsible for selling tickets to theatre events and handling payment transactions. Provide clerical assistance within the department to include, filing, copying, handling department telephone calls, and general customer service activities. This is a temporary as-needed position. Hours fluctuate with theatre schedule. Varies Base Pay: $15.38. Offer amount based on College's Salary Schedule guidelines.

Requirements

• High school diploma or GED with little or no formal training.
• Knowledge of Microsoft Office Professional or similar application.
• Good verbal and written communication skills.
• Organized and good time management.

Nice To Haves

• Some related experience.

Responsibilities

• Makes photocopies and scans documents into the system.
• Welcomes and assists persons who come into the department.
• Screens calls for supervisors and responds to routine questions.
• Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.
• Answers, screens, researches, informs, advises, records, processes and follows−up all customer requests efficiently and expeditiously as received by telephone, mail or personally from citizens, elected officials, agencies, and/or College faculty and staff.
• Assists personnel with operating office equipment such as personal computers, printers, copying machines as well as software programs, providing training when necessary.
• Sets up and organizes files and manuals; counts and alphabetizes records; keeps files up to date; distribute, as needed.
• Sells tickets to events using an on−line software ticketing program.
• Receives payments (cash, check and/or credit card).
• Balances and closes cash drawers or computer.
• Reconciles cashier activity on system.
• Works with theatre user groups during performances to sell tickets and accommodate patrons’ needs including handicapped patrons.
• Acquires knowledge of other staff duties and serves as a back-up, as necessary.
• Performs other job-related duties as assigned.

Benefits

• Health insurance
• Retirement program
• Tuition assistance
• Paid time off

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED