Temporary Billing Associate

FBL Financial Group • West Des Moines, IA

75d

About The Position

As a Temporary Billing Associate, you will be responsible for processing policy premium payments to include applying premiums, mode changes, automatic bank premium setup and resolving bad drafts, as well as the research required to process these transactions. This includes responding to and resolving customer service requests and ensuring accurate and timely transfers.

Requirements

• High school diploma or equivalent required.
• 2 years relevant experience.
• Strong math, analytical and problem-solving skills.
• High attention to detail and strong organizational skills.
• Strong customer service skills.
• Solid verbal and written communication skills.
• Strong computer skills to quickly learn multiple systems.
• Fingerprinting required.

Responsibilities

• Process policy premium payments including applying premiums and mode changes.
• Set up automatic bank premium payments.
• Resolve bad drafts and conduct necessary research for transactions.
• Respond to and resolve customer service requests.
• Ensure accurate and timely transfers.

Benefits

• Growth and professional development opportunities.
• Great benefits.

What This Job Offers

• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED