Temporary Associate

kate spade new york•Cincinnati, OH

1d•Onsite

About The Position

Since its launch in 1993, Kate Spade New York has been a global lifestyle brand known for its colorful, bold, and optimistic designs, offering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. The brand is celebrated for its rich heritage and unique DNA, fostering communities of women who embrace their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio, a global house of brands committed to innovation, inclusivity, and stretching what’s possible. The Stylist, in this temporary associate role, serves as a trusted and knowledgeable advisor, assisting customers in selecting products that align with their aesthetic and lifestyle. This involves working with customers to discover and express their personal style, demonstrating how to integrate Kate Spade products into their existing wardrobe. The role emphasizes strong customer engagement, providing styling advice, driving sales through product knowledge and storytelling, and maintaining operational excellence.

Requirements

Professional selling skills with exceptional interpersonal and communication abilities.
Prior experience in a retail environment.
Ability to multitask, prioritize, and work collaboratively in a team setting.
Social media awareness and willingness to learn omni/virtual selling techniques.
English proficiency (or local language proficiency per market).
Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Responsibilities

Greet guests warmly and confidently, demonstrating strong product knowledge.
Actively listen and ask insightful follow-up questions to understand customer needs.
Provide styling advice, suggest add-ons, and create complete looks.
Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
Guide customers through purchase decisions and ensure a seamless checkout experience.
Reinforce and celebrate customer choices, inviting them to return.
Drive results through strong customer connections and storytelling.
Demonstrate deep knowledge of the brand and product attributes across all categories.
Maintain operational excellence, including stockroom organization and POS transactions.
Give and receive feedback in an honest, constructive manner.