Temporary Associate Director, Program Management

Forbes

78d • $58 - $58

About The Position

Forbes Media seeks a highly organized temporary Program Manager with a successful track record of overseeing complex multi-platform programs and successfully executing projects ideally in an integrated sales environment. In partnership with an Integrated Account Manager, the Program Manager is responsible for overseeing the execution of client campaigns across all platforms including, but not limited to, live and virtual events, branded content, Insights research, editorial sponsorships, digital display, newsletters, social, lead gen and print. Program Managers will operate within a strategic sales territory and are expected to develop a mastery of their assigned campaigns, possessing a deep understanding of client goals and priorities, which leads to building longer term, larger value strategic partnerships. Forbes strives to offer the best-in-class customer service and leading partnership management that delivers satisfied customers in media. Creating excellent experiences for every client who works with Forbes cultivates loyal customers and fosters repeat business which is essential to maintain and grow our business. The temporary Program Manager reports to the Vice President of Program Management.

Requirements

• 3-5+ years of experience working in program and/or project management (in media preferred)
• Highly organized with acute attention to detail and ability to multitask
• Ability to think and plan strategically to effectively problem solve and anticipate client and business needs
• Demonstrate knowledge in wide variety of advertising concepts, practices and procedures
• Experience in a client facing role and confidence in leading client conversations
• Efficient communication skills
• Intelligence, positive attitude, enthusiasm, highly motivated and sense of humor
• Capable of working on a team and with several supporting, post-sale teams
• Strong ability to multitask with the capacity to work on several programs at once
• Comfortable working in a fast-paced, rapidly changing environment
• Proven track record of meeting and exceeding client expectations
• BA/BS degree

Responsibilities

• Supporting pre-sale teams in developing preliminary/sample program timelines and list of client assets for all products and platforms
• Initial program intake and post-sale set-up using Forbes’ program management tools and resources (e.g., Smartsheet, Salesforce, Slack, Google Drive, etc.)
• Creating and maintaining internal timelines, dashboards and status trackers, managing deliverables, forecasting and addressing risks, launching and maintaining branded content campaigns, and coordinating all technical aspects of a program launch
• Assisting Account Manager in managing client communication across partnership from an execution standpoint (sharing timelines, collecting assets, responding to and facilitating all logistics related questions/requests)
• Maintaining effective communication strategy between clients and internal execution teams to meet key campaign milestones, ensure seamless execution and successful launch of all program components
• Managing the collection of assets and client deliverables for every program extension, keeping all program folders and dashboards organized and accessible to internal project contributors
• Collaborating internally with editorial, the Content and Design Studio, Ad Ops, Video, Social and live event logistics and execution teams to navigate and deliver client direction, objectives, feedback and execution requests by running internal kick off meetings and internal touchbases
• Facilitating client programming calls, interviews and video/photo shoots for both event and content programs
• Managing activities between multiple projects or elements of a program with impeccable organizational skills
• Leading weekly and bi-weekly client status calls in partnership with Account Manager
• Managing relationships with external vendors who support the execution of different program elements (e.g., Anteriad, Madison Logic, etc.)
• Building and maintaining deep relationships with clients, providing exceptional client support
• Working effectively with Sales Managers, Account Managers, Sales Planners and other internal execution teams to seamlessly implement programs, execute campaigns and deliver strong results
• Possessing extensive knowledge of Forbes’ product lines, including Forbes.com, Forbes Magazine, Forbes BrandVoice native advertising platform, and Forbes Live Events
• Demonstrating outstanding organization, preparation, and public speaking abilities

Benefits

• Hourly rate of $58.00

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees