Temp Child Support Officer II

HEART OF TEXAS GOODWILL INDUSTRIES • Bryan, TX

4d • $19 - $19 • Onsite

About The Position

Performs routine (journey-level) child support work. Work involves conducting investigations to locate or trace absent parents and to determine or establish paternity, enforcing court orders of child support, preparing case documentation, and monitoring cases. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Requirements

• MUST have a qualifying disability to be considered for this position. Applicants who don't meet this requirement ARE NOT eligible to work on this contract. For more information, see Additional Information below.
• Experience in interviewing and collections related to child support.
• Graduation from a standard senior high school or equivalent is generally preferred.
• Experience and education may be substituted for one another.
• Knowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques.
• Skill in interviewing and in conducting investigations, in basic mathematics, and in the operation of computers and applicable computer software.
• Ability to analyze, interpret, and evaluate information; and to communicate effectively.

Responsibilities

• Conducts investigations to locate or trace absent parents.
• Reviews and assesses cases to develop implementation strategies and determines appropriate subsequent actions.
• Monitors child support payments and refers delinquent cases for appropriate enforcement action.
• Prepares various documents relating to legal or other actions necessary to establish or enforce a court order for child support.
• Responds to inquiries concerning case status.
• Documents actions taken relating to cases.
• Explains program policies, procedures, and regulations to parents through individual interviews or seminars.
• Attends court with legal staff to update legal documents and assist in negotiations.
• May specialize in one or more child support functions such as location, establishment, or enforcement.
• May assist in negotiating agreed orders or other voluntary settlements.
• Performs related work as assigned.

Benefits

• Health insurance available if the job lasts more than 90 days.
• It is the policy of Heart of Texas Goodwill to ensure equal employment opportunities in accordance with federal law. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal.
• Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees