Teller (Part Time) - The Woodlands College Park

Prosperity Bank•The Woodlands, TX

1d•Onsite

About The Position

POSITION PURPOSE Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the bank in a courteous and professional manner. Receives and processes deposits. Receives and processes loan payments. Cashes checks and other negotiable instruments for clients. Examines documents for endorsements and negotiability. Processes transfers between accounts. Sells traveler’s checks, official checks, and money orders. Processes credit card cash advances. Verifies and balances cash daily. Detects and resolves discrepancies promptly. Offers other Bank products to meet customer needs and strengthen the relationship. Has no more than one proof error within a 30-day period. Follow Teller procedures consistently and adheres to compliance requirements. Other duties as assigned. Assumes responsibility for establishing and maintaining effective, professional business relations with clients. Ensures that client requests and inquiries are promptly resolved. Operates online teller terminal. Maintains privacy of customer information. Ensures that the Bank’s quality reputation is maintained and projected. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required. Assists with training or orientation as needed. Keeps supervisor informed of area activities and of any problems or concerns. Completes required reports and records accurately and promptly. Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays. Assumes responsibility for related duties as required or assigned. Performs night drop functions as assigned. Performs related clerical duties as assigned. Ensures that work areas are clean, secure, and well maintained. Cross sells Bank products and services. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. SUPERVISORY RESPONSIBILITIES This role has no supervisory responsibilities. __________________________________________________________________________________________ PERFORMANCE MEASUREMENTS Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures. Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained. Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities. Required reports and records are accurate, complete, and timely. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services. The Bank’s professional reputation is maintained and conveyed.

Requirements

High school graduate or equivalent
At least one year of related experience/cash handling required
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Good typing skills
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables
Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary

Nice To Haves

Understanding of Bank operations preferred
Previous Teller experience preferred

Responsibilities

processing deposits
withdrawals
posting to general ledger accounts
cashing negotiable items
processing loan payments
savings bonds
cashier’s checks
promoting the bank’s products and services
providing excellent customer service
efficient, effective, and accurate performance of Teller functions
Representing the bank in a courteous and professional manner
Receiving and processing deposits
Receiving and processing loan payments
Cashing checks and other negotiable instruments for clients
Examining documents for endorsements and negotiability
Processing transfers between accounts
Selling traveler’s checks, official checks, and money orders
Processing credit card cash advances
Verifying and balancing cash daily
Detecting and resolving discrepancies promptly
Offering other Bank products to meet customer needs and strengthen the relationship
Following Teller procedures consistently and adheres to compliance requirements
establishing and maintaining effective, professional business relations with clients
Ensuring that client requests and inquiries are promptly resolved
Operating online teller terminal
Maintaining privacy of customer information
Ensuring that the Bank’s quality reputation is maintained and projected
establishing and maintaining effective coordination and working relationships with area personnel and with management
Assisting area personnel as required
Assisting with training or orientation as needed
Keeping supervisor informed of area activities and of any problems or concerns
Completing required reports and records accurately and promptly
Attending meetings and training classes that may be held on weekdays, evenings, and/or Saturdays
Performing night drop functions as assigned
Performing related clerical duties as assigned
Ensuring that work areas are clean, secure, and well maintained
Cross sells Bank products and services