Full-time Teller - Sign-on Bonus!

WaterStone Bank•Pewaukee, WI

1d•$18

About The Position

Starting salary for Teller position is $18.00 an hour and up, depending on experience. Job purpose for Full-Time Teller position: This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

Requirements

Experience Required – 6 months of cash handling and/or customer service experience
Education Required – High School diploma or general education degree (GED)

Nice To Haves

Preferred – 2-4 years cash handling and/or customer service experience
Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience

Responsibilities

Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
Maintain knowledge of WSB’s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB’s Mission.
Answer customer questions and resolve related account issues, including phone and in-person.
Keep abreast of industry trends, standards, and external factors that may affect the bank.
Recommend reasonable changes to policies, procedures, and products.
Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
Other duties as assigned.