Teller at Bank of Lexington

BANK OF LEXINGTON INCLexington, KY
2dOnsite

About The Position

This position is for a full time teller. The ideal candidate would have 2 years experience in the banking industry.

Requirements

  • Hard-working mentality
  • Excellent customer service
  • Willingness to learn
  • Proficient computer skills
  • Interpersonal communication skills
  • Teamwork oriented
  • High school diploma or equivalent, required
  • Minimum of two year working experiences in a customer service position, required
  • Bank teller experience
  • Position involves extensive cash handling, which requires ability to perform math ability to balance regularly
  • Position involves contact with the public, necessitating the ability to present a professional image
  • Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue
  • Strong interpersonal communication skills
  • Strong customer service skills
  • Sufficient computer literacy

Nice To Haves

  • Previous experience working directly with the public, preferred
  • Knowledge of Microsoft software products, preferred

Responsibilities

  • Cash handling working experience
  • Promote cross-sell bank products and services
  • Provide exceptional service to all customers both internal and external
  • Process transactions: deposits, withdrawals, cashier’s checks, payments, wire transfers, etc.
  • Responsible for balancing cash as required by policy or process
  • Reliable and dependable
  • Honest and trustworthy
  • Collaborate and brainstorm to improve bank processes and procedures
  • Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes
  • Handle consumer and business customer requests with professionalism, directing more complex issues seamlessly to the lead customer service representative or other leadership as necessary
  • Demonstrate sound judgement in decision making, abiding appropriately to established guidelines and procedures
  • Serve as a bank representative in professional, business and community organizations to promote bank services.

Benefits

  • Medical coverage
  • Voluntary group dental and vision insurance options available
  • Company-paid holidays and PTO
  • Basic life, short-term and long-term disability insurance and life, accident and death insurance options available
  • Retirement plan
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