Teller (Part Time) - Katy Branch

First Service Credit Union • Houston, TX

9d • Onsite

About The Position

Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy. Essential Functions & Responsibilities: Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc. Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc. Perform member account maintenance functions including personal and account data changes and account openings. Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned. Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs. Promote teamwork by assisting others with work when needed or when own work is completed. Perform other job duties as assigned.

Requirements

• Up to six months of experience in the banking industry and/or cash handling experience.
• A high school education or GED.
• Courtesy, tact, and diplomacy are essential elements of the job.
• Customer service skills
• Detail-oriented
• Ability to multi-task
• Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.

Responsibilities

• Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency.
• Issue credit union and cashier checks, gift checks/cards, reloadable cards, etc.
• Responsible for balancing daily work, cash drawer, and negotiables.
• Assist with balancing branch negotiables including but not limited to official checks, etc.
• Perform member account maintenance functions including personal and account data changes and account openings.
• Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
• Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
• Promote teamwork by assisting others with work when needed or when own work is completed.
• Perform other job duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED