Full-Time Teller - Northfield Branch

Greenfield Co-Operative BankNorthfield, MA

About The Position

Serves the public and promote good customer relations reflecting the Bank’s community image. Performs all duties in accordance with prescribed regulatory compliance guidelines. Processes a wide variety of transactions to service customers in conformance with established Bank policies and procedures.

Requirements

  • High School Diploma.
  • Customer contact experience.
  • Capability to perform basic math procedures.
  • Excellent communication, problem solving and organizational skills.
  • Demonstrated sales ability.
  • High degree of accuracy and attention to detail.
  • Technologically proficient.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities

  • Provides efficient, effective and courteous customer service.
  • Performs a wide variety of transactions including processing deposits, withdrawals, payments, check cashing, sale of bank checks, etc.
  • Ensures accuracy of actions.
  • Balances transactions and cash and participate in the branch settlement.
  • Performs a variety of operational tasks, e.g. check scanning, etc.
  • Ensures that transactions are processed with the proper documentation in compliance with applicable laws and regulations.
  • Maintains updated knowledge of the Bank’s products and services.
  • Makes referrals as appropriate.
  • Settles and balances the ATM.
  • Performs a variety of clerical support duties, e.g. answer telephone inquiries, file, etc.
  • Assists customers with problems on existing accounts.
  • Perform file maintenance.
  • Required to work at least 2 Saturdays per month and fill in at any office as needed.
  • Performs related and unrelated duties as needed.
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