Teller- Fern Valley

Park Community Credit Union•Louisville, KY

5d•Onsite

About The Position

By emphasizing ONE Park, ONE mission, ONE team, the Member Services Representative completes financial transactions professionally and efficiently, listens to and addresses member inquiries, and ensures accuracy in member records. This role involves guiding members through the credit union's products and services, identifying opportunities to enhance their financial well-being, and maintaining compliance with internal procedures and guidelines.

Requirements

One month to twelve months of similar or related experience.
A high school education of GED.
Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring normal courtesy in providing assistance or information.
Ten key calculator and computer keyboard by touch.
Must be good with detail to deal with numbers and names.

Responsibilities

Receive and process member financial transactions, including deposits, withdrawals and loan payments
transfers amounts from member accounts as directed.
Post transactions to member accounts and maintain member records.
Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
Balance cash drawer and daily transactions according to credit union policies and guidelines.
Follow the choreography established for the branch footprint.
Complete and maintain financial certification training as designated by the credit union.
Uncover opportunities and advise members on financial health.
Perform a variety of miscellaneous tasks including ATM duties, completing logs and reports, typing, filing, computer input and answering the telephone.
Perform other job-related duties as assigned