Teller, Waltham, MA, Full-Time, Onsite

DCU • Waltham, MA

9h • $20 • Onsite

About The Position

Summary/Objective: Contribute to DCU’s Success Sharing and business goals by identifying members’ needs, providing service excellence and helping members achieve their financial goals.

Requirements

• High School Diploma or equivalent
• Prior cash handling experience
• Verbal communication skills
• Technical skills (Windows, Microsoft Office)

Nice To Haves

• Previous customer service experience preferred
• Bilingual skills a plus

Responsibilities

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees