Teller Retail Banker II

Woodforest National Bank • Wood River, IL

414d • $34,278 - $41,205

About The Position

The Teller Retail Banker II position at Woodforest National Bank involves engaging with customers to provide banking services and products while enhancing their overall experience. This role is crucial as Retail Bankers represent the bank and are responsible for building relationships with customers, processing transactions, and addressing inquiries. The position offers opportunities for career advancement within the banking sector.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
• High School Diploma or equivalent required.
• Must be positive and engaging.

Nice To Haves

• Previous instore banking experience is preferred, but not required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

• 11 holidays
• Sick leave accrued at 4.62 hours per pay period (bi-weekly)
• Vacation and paid leave time according to hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED