Teller Retail Banker II

Woodforest National Bank•Rantoul, IL

6h•Onsite

About The Position

Woodforest National Bank is a nationally recognized, award-winning, privately owned bank, with its Employee Stock Ownership Plan being the largest shareholder. The bank is committed to building relationships, discovering opportunities to better serve communities, and understanding the financial needs of every customer. Woodforest demonstrates care by volunteering with local charities and foodbanks. By joining Woodforest, employees become part of one of the largest employee-owned banks in the country. Retail Bankers are the face of the organization, playing a critical role in customer care. They receive training to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The knowledge gained prepares them for advancement opportunities and a robust career in banking at Woodforest.

Requirements

3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
Must be positive and engaging.
High School Diploma or equivalent required.

Nice To Haves

Previous instore banking experience is preferred, but not required.

Responsibilities

Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.