Bank of Hawaii-posted 7 months ago
Kailua Kona, HI
1,001-5,000 employees
Credit Intermediation and Related Activities

We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below. * Waimea Branch (*), * Kona Banking Center (*), * Safeway Niumalu Marketplace Branch (*), * Kealakekua Branch (*). (*) Branch is open on Saturdays. Weekly shift may include Saturday rotations. Under the supervision of the Manager, the Relationship Service Representative delivers exceptional customer experiences by building a connection with clients to understand their financial needs. The RSR is responsible for accurately and efficiently processing transactions as well as ensuring customers are connected with the most appropriate banker to meet their needs. This position is also responsible for educating customers about the different product and service solutions as well as alternate channels of banking. The RSR assists in business unit's compliance with all regulatory requirements and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act, as applicable.

  • Deliver exceptional customer experiences by building connections with clients to understand their financial needs.
  • Accurately and efficiently process transactions.
  • Ensure customers are connected with the most appropriate banker to meet their needs.
  • Educate customers about different product and service solutions and alternate channels of banking.
  • Assist in compliance with all regulatory requirements and Bank policies and procedures.
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