Teller/Personal Banker - Strongsville, OH Branch

Third Federal Savings And Loan • Strongsville, OH

107d • $18 - $22

About The Position

Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions.

Requirements

• High school diploma or equivalent
• 6+ months of recent retail bank teller experience and/or 3+ years of high-volume cashing-handling experience
• Recent experience working on the platform with new account openings and resolving customer issues preferred
• Outstanding customer service skills, including professional grammar and demeanor
• Positive, proactive, and friendly interpersonal skills
• Exposure to conventional first mortgages is a plus

Responsibilities

• Assist customers with banking transactions on the platform, in the teller area, or over the telephone
• Run a teller window
• Open depository accounts (checking, savings, certificate of deposit, IRA's)
• Resolve customer issues on the platform
• Assist in all areas of the branch

Benefits

• Competitive compensation packages
• Medical, dental, vision, and more
• 401k match
• 11 Bank Holidays + vacation/sick time
• Exceptional culture and value system
• Strong work/life balance
• Growth opportunities
• Mortgage Discount Program
• Education Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED