Teller Part Time - 30 Hours - Hershberger Branch

Virginia Credit Union•Roanoke, VA

63d

About The Position

PRIMARY FUNCTION: Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures. Builds and maintains member relationships by recommending VACU products and services. JOB DUTIES AND RESPONSIBILITIES: Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security. Meets member needs by maintaining appropriate knowledge of all VACU products and services. Makes appropriate referrals of VACU products and services. Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc. Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority. Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy. Demonstrates basic knowledge of safe deposit box access procedures. Provides quality service by following all member service expectations. Meets expectations in all areas of teller performance documentation including service quality, operations, and sales. Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy. Other duties may be required and assigned by the supervisor We’re proud of the opportunities, training, benefits and work-life balance we provide to those who help people take their money further, and reach their goals sooner. We strive to provide a culture where employee development, teamwork, integrity, respect and quality of life are the cornerstones of delivering superior member experience. We thank our employees for making us a part of our community’s "Top Workplaces" and are always looking to add people to our team who share our passion for helping members build their finances and confidence. In return, we offer employees a challenging and rewarding work environment and are committed to maintaining an atmosphere that promotes teamwork and continual improvement. Virginia Credit Union is an Equal Opportunity Employer. We've officially merged with Member One Federal Credit Union, now a division of Virginia Credit Union. This merger signifies a step forward in providing our members with a better banking experience and more robust financial products, services, and benefits. Virginia Credit Union employees in the Roanoke and the surrounding area support the Member One division and its members.

Requirements

Knowledge: Good understanding of products and services offered by financial institutions preferred.
Skills: Satisfactory computer skills preferred.
Abilities: Math aptitude; professional appearance, manner and communication skills.
Minimum Education and Experience: Minimum of high school diploma or equivalent.
Cash handling/business experience, preferably at a financial institution.

Responsibilities

Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures.
Builds and maintains member relationships by recommending VACU products and services.
Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security.
Meets member needs by maintaining appropriate knowledge of all VACU products and services.
Makes appropriate referrals of VACU products and services.
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority.
Verifies and balances assigned cash drawer daily with minimal cash variances.
Assists in reconciling errors or discrepancies.
Maintains adequate cash and/or cash limits as required by VACU policy.
Demonstrates basic knowledge of safe deposit box access procedures.
Provides quality service by following all member service expectations.
Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
Report all Risk Management Policy violations in accordance with policy.
Other duties may be required and assigned by the supervisor