Teller (Member Service Representative I)

About the position

We're always looking for diverse, talented, service-oriented people to join our exceptional team. The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Responsibilities

• Provides World Class Member service by accurately completing transactions and providing account information to Members.
• Follows cash control guidelines to safeguard credit union and Member assets.
• Delivers World Class face-to-face service to Members requesting account assistance.
• Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate team member to assess the Member's needs, address their concerns and gain agreement.
• Processes Member transactions efficiently and accurately with personal care.
• Contributes to the departmental goals by processing high volume with a sense of urgency.
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties.
• Performs other related duties as assigned or requested.

Requirements

• High School Diploma or GED required.
• Less than 1 year of previous related experience required.