Teller II - Clark (30 Hour)

TD Bank • Clark, NJ

374d • $47,840 - $61,360

About The Position

The Teller II position at TD Bank is a part-time role focused on delivering exceptional customer service while efficiently processing banking transactions. This role involves educating customers about TD's products and services, ensuring compliance with banking regulations, and mentoring new tellers. The Teller II is essential in creating a welcoming environment and addressing customer needs effectively.

Requirements

• High school diploma or GED required.
• 1 year of teller or cash handling experience preferred.
• Demonstrated customer service skills preferred.
• Ability to work weekends, evenings, and holidays as scheduled.
• Strong organizational skills and attention to detail.
• Ability to function in a fast-paced and changing environment.
• Excellent communication skills, concise and clear.

Nice To Haves

• Experience in a banking environment.
• Knowledge of banking products and services.

Responsibilities

• Deliver legendary customer experiences by processing banking transactions accurately and efficiently.
• Perform customer transactions including deposits, withdrawals, and loan payments.
• Process cash transactions such as cashing checks and balancing cash drawers with high accuracy.
• Respond to and resolve customer inquiries and concerns, escalating to management as necessary.
• Engage in lobby leadership by managing customer flow and welcoming customers.
• Educate customers on self-service and digital banking options that meet their needs.
• Conduct needs-based conversations to offer financial solutions or refer customers to appropriate partners.
• Train and mentor new tellers in the store.
• Assist supervisors with daily duties as directed by store leadership.
• Ensure compliance with operational activities according to company guidelines and regulations.
• Verify customer identities following authentication policies and procedures.
• Balance cash drawers and ATMs as necessary.
• Adhere to safe deposit box procedures and maintain security of cash and confidential information.
• Follow security and audit measures to minimize potential loss.
• Utilize bank tools to detect and prevent fraud.
• Complete all required training by established deadlines.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees