Teller I (Part Time) - Ocala

TD Bank-posted about 1 year ago

$43,680 - $54,600/Yr

Part-time • Entry Level

Ocala, FL

5,001-10,000 employees

Credit Intermediation and Related Activities

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The Teller I (Part Time) position at TD Bank is focused on delivering exceptional customer service while efficiently processing banking transactions. This role involves engaging with customers, educating them on banking products, and ensuring compliance with operational guidelines. The Teller I plays a crucial role in creating a welcoming environment and addressing customer needs effectively.

Deliver legendary customer experiences by processing everyday banking transactions accurately and efficiently.
Perform customer transactions including deposits, withdrawals, and loan payments.
Process cash transactions such as cashing checks and balancing cash drawers with high accuracy.
Respond to and resolve customer inquiries and concerns, escalating to management when necessary.
Engage in lobby leadership by managing customer flow and welcoming customers.
Educate customers on self-service and digital banking options that meet their needs.
Conduct needs-based conversations to offer financial solutions or refer customers to appropriate partners.
Make sound decisions and provide timely problem resolution, escalating complex issues as needed.
Ensure compliance with operational activities according to company guidelines and regulations.
Verify customer identities following authentication policies and procedures.
Balance cash drawers and ATMs as necessary, adhering to safe deposit box procedures.
Maintain confidentiality of customer information and follow security measures to minimize risk.
Complete all required training by established deadlines.

High school diploma or GED required.
6 months of work-related experience preferred, or equivalent experience through volunteering, education, or military service.
Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.
Demonstrated customer service skills preferred.
Strong organizational skills and attention to detail.
Ability to function in a fast-paced and changing environment.
Excellent communication skills, with the ability to be concise and clear.

Experience in a banking or customer service role.
Familiarity with cash handling procedures.

Competitive hourly wage ranging from $21.00 to $26.25.
Opportunities for career development and skill enhancement.
Access to health and well-being benefits.
Paid time off including vacation and holidays.
Banking benefits and discounts.

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