300MSA2)

Municipal Employees Credit Union of Baltimore•Randallstown, MD

63d•$15 - $22•Onsite

About The Position

TELLER I Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each days cash drawer according to the Teller Accuracy Guidelines. Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs. Watchfulness for all counterfeit monetary instruments. TELLER II Under general supervision, efficiently perform limited and routine transactional duties to serve member using a computer while meeting the established transactional goals. A professional with a passion to exceed expectations of each member served. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each days operation according to the Teller Accuracy Guidelines. Refers members to Member Service Representatives to obtain product information and /or services that best meet their financial needs. Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes. Understand and ability to explain ATM operations and online banking features. Remains watchful to protect against fraud and counterfeit monetary instruments.

Requirements

Quality of Work: Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.
Cash Handling: Routinely handles large amounts of cash. Pays attention to detail. Counts cash, replenishes cash and balances transaction.
Quantity of Work: Produces an amount of work that meets or exceeds job expectations. Makes sure that quality does not suffer as the quantity of work increases. Works effectively with peers and carries own share of team workload.
Referrals: Able to recognize and act on referral opportunities in order to build member relationships. Asks questions to confirm referral opportunities, makes benefit statements about appropriate product categories and emphasizes the benefits of talking to a specialist. Meets required referral goals.
High School Diploma (general studies) Required
General Education Degree (GED) In Lieu of H.S. Diploma
Teller I - Six (6) months Cash Handling/Sales/Customer Service/Teller Experience - Required
Teller II - Twelve (12) months Cash Handling/Sales/Customer Service/Teller Experience Required
Adherence to BSA, Privacy Act & Elder Abuse reporting is a REQUIREMENT.
Proficient written and oral communication skills.
Ability to Learn and Apply Procedures.

Responsibilities

Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures.
Maintain accurate transactional records and balance each days cash drawer according to the Teller Accuracy Guidelines.
Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs.
Watchfulness for all counterfeit monetary instruments.
Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes.
Understand and ability to explain ATM operations and online banking features.
Remains watchful to protect against fraud and counterfeit monetary instruments.

Benefits

Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
Tuition Assistance: Continue your education and professional development with our tuition assistance program.
Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
Parking Discounts: Enjoy discounted parking to make commuting easier.
Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.

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