Teller I (20 Hours Weekly, Bilingual Spanish Preferred) 79th Street & Kennedy Blvd.

TD Bank • North Bergen, NJ

407d • $47,840 - $61,360

About The Position

The Teller I position at TD Bank is a part-time role focused on delivering exceptional customer service while processing banking transactions accurately and efficiently. The role involves educating customers about TD's products and services, ensuring compliance with operational guidelines, and maintaining a secure and organized work environment. This entry-level position is ideal for individuals looking to start their career in banking and customer service.

Requirements

• High school diploma or GED required.
• 6 months of work-related experience preferred, or equivalent experience through volunteering, education, or military service.
• Demonstrated customer service skills preferred.
• Strong organizational skills and attention to detail.
• Excellent communication skills with the ability to be concise and clear.
• Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.

Nice To Haves

• Bilingual in Spanish preferred.

Responsibilities

• Deliver legendary customer experiences by processing everyday banking transactions accurately and efficiently.
• Educate customers on TD's products and services or refer them to a partner for specialized solutions.
• Perform customer transactions including deposits, withdrawals, loan payments, and safe deposit box payments.
• Process cash transactions such as cashing checks, verifying currency, and balancing cash drawers with high accuracy.
• Respond to and resolve customer inquiries and concerns using standard procedures, escalating to management as necessary.
• Engage in lobby leadership by orchestrating customer flow and warmly welcoming customers.
• Understand customer preferences and educate them on self-service/digital options.
• Conduct needs-based conversations to offer financial and digital solutions or refer customers to appropriate partners.
• Ensure compliance with operational activities according to company guidelines and regulations.
• Verify customers' identities by following authentication policies and procedures.
• Balance cash drawers and ATMs as necessary.
• Adhere to safe deposit box procedures and maintain security of cash and confidential information.
• Complete all required training by established due dates.

Benefits

• Health insurance
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees