Teller FSR- Moncks Corner, SC

Southstate Bank Mortgage • Moncks Corner, SC

276d

About The Position

As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work. A Teller / FSR has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

Requirements

• High School diploma or equivalent.
• More than 18 months experience.
• Demonstrated expertise in the Teller II and basic FSR job functions.
• Cash handling, sales, customer service experience.
• Good interpersonal skills.
• Good computer skills.
• Ability to read, write, speak, and understand English.

Nice To Haves

• Previous banking experience preferred.

Responsibilities

• Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
• Knows and understands the products and services offered by the Bank.
• Able to identify customer needs and expectations by listening for clues.
• Presents a neat and professional personal appearance, in accordance with bank policy.
• Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
• Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service options.
• Processes transactions for savings, checking, and loan accounts.
• Maintains a neat and orderly work area.
• May assist in guiding and training new tellers.
• May allow customers access to safe deposit boxes.
• Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
• Sells certified checks.
• Balances transactions daily.
• May service/balance ATM.
• May utilize the branch capture system.
• Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
• Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
• Opens new deposit accounts and understands the products and financial services offered by the bank.
• Explains policies and procedures as necessary.
• Resolves customer problems and complaints with courtesy and discretion.
• Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED