Teller/Customer Service Representative

1870 Holdings • Peoria, IL

7d • $15 - $20 • Onsite

About The Position

Interested in working in a community bank environment that places a high level of value in its employees, customers, and communities we serve?

Requirements

• High school diploma or G.E.D.
• Cash handling experience
• Sales or customer service experience
• Basic computer skills required
• math aptitude
• strong written and oral presentation skills
• attention to detail
• problem solving skills
• the ability to handle high pressure situations while maintaining composure
• Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently, have the ability to prioritize, analyze and resolve problems, and possess strong time management and organizational skills.

Nice To Haves

• a minimum 1-year retail customer service experience preferred but not required
• a minimum 1-year banking experience preferred
• College degree is preferred.

Responsibilities

• Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts
• Provides high level customer service in person and via telephone to assist customers with account inquiries and/or concerns
• Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit them
• Educates customers on Identity Theft and Fraud
• Performs Teller responsibilities in accordance with the Teller job description
• Actively reinforces and contributes towards the success of the bank
• Engages and participates in community activities
• Performs other duties as assigned by the leadership team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED