Telesitter Observer - St. Rita's Medical Center - PRN

Mercy Health • Lima, OH

1d • Onsite

About The Position

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Nights (United States of America) PRN position - will require you work every 3rd weekend The TeleSitter Observer provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies. Demonstrates understanding and proficiency of the use of the AvaSys Telesitter Software Maintains visual observation at all times. Verbally redirects patient over a digital 2-way device, Immediately summons the nursing staff if patient requires assistance Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift Provides patients with explanation as necessary, but does not counsel or provide options. Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Demonstrates safe work practices and attitudes; follows safety rules Completes written documentation of patient activity every hour. Maintains records of service calls to Avasys when monitors are not functioning Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Other Ancillary Services - St. Rita's - Telesitter It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Requirements

• High School Diploma or GED Required
• Previous direct patient care experience, customer friendly
• Able to follow detailed written and oral instructions, efficiency in multitasking, basic telephone etiquette, the ability to communicate with patients using microphone and headset

Responsibilities

• Provides continuous observation and surveillance of assigned patients.
• Verbally redirects the patient from engaging in at risk behaviors
• Summons the nursing staff if the patient requires assistance
• Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.
• Demonstrates understanding and proficiency of the use of the AvaSys Telesitter Software
• Maintains visual observation at all times.
• Verbally redirects patient over a digital 2-way device
• Immediately summons the nursing staff if patient requires assistance
• Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift
• Provides patients with explanation as necessary, but does not counsel or provide options.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
• Demonstrates safe work practices and attitudes; follows safety rules
• Completes written documentation of patient activity every hour.
• Maintains records of service calls to Avasys when monitors are not functioning

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED