Telesitter Observer - Med/Surg Pediatric Unit - St. Rita's Medical Center
About The Position
The TeleSitter Observer provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies. Demonstrates understanding and proficiency of the use of the AvaSys Telesitter Software Maintains visual observation at all times. Verbally redirects patient over a digital 2-way device, Immediately summons the nursing staff if patient requires assistance Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift Provides patients with explanation as necessary, but does not counsel or provide options. Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Demonstrates safe work practices and attitudes; follows safety rules Completes written documentation of patient activity every hour. Maintains records of service calls to Avasys when monitors are not functioning Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. We’ll support and empower you to bring your best – in service of our patients and our Mission.
Requirements
- High School Diploma or GED Required
- Previous direct patient care experience, customer friendly
- Able to follow detailed written and oral instructions, efficiency in multitasking, basic telephone etiquette, the ability to communicate with patients using microphone and headset
Responsibilities
- Provides continuous observation and surveillance of assigned patients
- Verbally redirects the patient from engaging in at risk behaviors
- Summons the nursing staff if the patient requires assistance
- Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies
- Demonstrates understanding and proficiency of the use of the AvaSys Telesitter Software
- Maintains visual observation at all times
- Verbally redirects patient over a digital 2-way device
- Immediately summons the nursing staff if patient requires assistance
- Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift
- Provides patients with explanation as necessary, but does not counsel or provide options
- Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others
- Demonstrates safe work practices and attitudes; follows safety rules
- Completes written documentation of patient activity every hour
- Maintains records of service calls to Avasys when monitors are not functioning
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
