TeleSANE Coordinator

Commonwealth of Massachusetts • Boston, MA

13d

About The Position

Seeking a dynamic and experienced Sexual Assault Nurse Examiner (SANE) dedicated to improving the lives of Massachusetts residents and those who are sexually assaulted.
The Massachusetts Department of Public Health (MDPH) is seeking an experienced TeleSANE Coordinator committed to ensuring that the Commonwealth’s residents have access to trauma-informed SANE services if they are sexually assaulted. The MDPH SANE program is a pioneer and national leader in the delivery of SANE services via telehealth technology to patients and their clinicians in remote locations. The TeleSANE Coordinator will work closely with the TeleSANE Associate Director and Educator, as TeleSANE services are expanded across the Commonwealth. The TeleSANE Coordinator will work with TeleSANE staff and contractors to ensure a 24/7, 365 TeleSANE response, and work with clinicians at MDPH-designated clinical sites to ensure a quality patient care experience.
The MA SANE Program continues to evolve and expand based on the recognition of the growing need for, and value of, SANE services in helping patients who have been sexually assaulted on their path to recovery. The ideal candidate will be committed to joining with the SANE Program to improve the quality of life for all Commonwealth residents while eliminating the inequities that impact the lives of people of color and persons with disabilities, who are disproportionately affected by sexual violence. The ideal candidate will acknowledge the history of racism and structural racism in the U.S. and its impact on health outcomes, as well as its role in the perpetration of sexual violence.

Requirements

• Knowledge of the principles and practices of nursing including appropriate nursing and forensic nursing terminology.
• Awareness of MA SANE Adult/Adolescent SANE Protocols
• Knowledge of mandatory reporting.
• Ability to work in collaboration with diverse professionals
• Means to exercise sound judgment.
• Able to communicate clearly and make effective oral presentations.
• Capacity to maintain a calm manner in stressful and/or emergency situations.
• Current and valid licensure as a professional nurse under the MA Board of Registration in Nursing (BORN).
• A minimum of 4 years of experience as a Registered Nurse preferably in Emergency Nursing, Women’s Health Nursing or Critical Care Nursing.
• A minimum of 2 years of experience as a certified MA Adult/Adolescent SANE or have 2 years of experience as a SANE in another state in good standing. Applicants trained in another state must obtain MA SANE Certification within 9 months of hire.
• Applicants must have a Bachelor Degree in Nursing (BSN) or a Bachelor Degree in a related area of practice (e.g. health education, psychology, social work).
• Incumbents must maintain current and valid MDPH SANE certification.
• A minimum of 1 year experience in a supervisory or management capacity or an equivalent leadership role.
• Incumbents may be required to have a current and valid Motor Vehicle Driver’s License at a Class level specific to assignment.

Nice To Haves

• Knowledge of forensic nursing principles and practices for patients of all genders who experience sexual assault.
• Familiar of “do no harm” principles that minimize trauma and ensure patient choice and control over all aspects of forensic exams and forensic evidence collection procedures.
• Demonstrated expertise in conducting physical examinations and forensic evidence collection for patients of all genders who are sexually assaulted.
• Demonstrated critical thinking.
• Understanding and adherence to principles of privacy and confidentiality related to patient care and legal parameters related to the sharing of patient information.
• Demonstrated ability to provide culturally competent care and to work with patients of all abilities, racial backgrounds and sexualities
• Knowledge of leadership and management principles
• Capacity to lead, motivate others and influence change.
• Means to communicate clearly and make effective oral presentations
• Demonstrated knowledge and skills related to supporting racial and health equity, and social justice.

Responsibilities

• Oversee the delivery of 24/7, 365 day/year trauma-informed SANE services to patients via telehealth technology at MDPH-designated clinical sites.
• Oversee a TeleSANE “on-call” schedule to ensure 24/7 SANE coverage.
• Recruit eligible TeleSANE candidates and coordinate their orientation to the MDPH TeleSANE Center and TeleSANE practice.
• Conduct regular meetings with TeleSANEs to review SANE/TeleSANE protocol updates and educational topics and provide opportunities for case review and peer support.
• Provide support and debriefing for TeleSANEs to minimize the impact of vicarious trauma. Assist with referrals to trauma-informed mental health clinicians for TeleSANEs as necessary.
• Provides off-shift support to TeleSANEs on a rotating basis with other TeleSANE team members.
• Consult with TeleSANEs and Remote Site Liaisons (RSL) for management of complex patient care including patients in Intensive Care Unit (ICU) and Operating Room (OR) settings.
• Support TeleSANEs when testifying in court through physical presence (when possible) and providing opportunities for trial preparation.
• Review and approve submitted invoices and monitor reimbursement systems to ensure timely reimbursement of TeleSANEs.
• In collaboration with the TeleSANE Associate Director, develop Quality Improvement (QI) initiatives and conduct quality assurance monitoring activities to ensure TeleSANE practice and documentation standards are met.
• Collaborate with identified Remote Site Liaisons (RSL) to monitor the functionality of telehealth equipment and ensure the availability of on-site supplies and resources to facilitate readiness and the delivery of seamless and efficient patient care.
• Monitor compliance with established TeleSANE/SANE protocols and MOA requirements at MDPH-designated TeleSANE sites.
• Maintain clear and frequent communication with TeleSANE IV. Elevate clinical, personnel, and other compliance issues impacting patient care, and determine appropriate plan for follow-up.
• Identify TeleSANE and clinical site educational gaps/needs to ensure evidence-based patient care for patients experiencing sexual assault, and participate in trainings for TeleSANEs and Remote Site Clinicians (RSC).
• Participate as faculty for TeleSANE trainings and Adult/Adolescent SANE Certification Trainings as needed.
• Collaborate with local Rape Crisis Centers (RCC) to facilitate a coordinated SANE/RCC response at designated TeleSANE sites.
• Participate in regular health/racial equity trainings/initiatives to ensure that program practices, policies, and protocols are inclusive and support racial justice.
• May provide court testimony related to patient care provided directly to patients who have been sexually assaulted

Benefits

• Comprehensive Benefits
• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
• Want the specifics? Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees