Telesales Manager Health Plan Ohio, Idaho, Iowa, New York, and Michigan markets - MediGold

Trinity Health•Columbus, OH

24d•Remote

About The Position

Manage the remote telesales call center that is responsible for selling our product - MediGold Advantage insurance plan in Ohio, Idaho, Iowa, New York and Michigan. This role includes working closely with our third-party call center, our field managers and other departments as needed. Why MediGold? MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and other Medicare beneficiaries across the United States. We’re dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more. We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing. Position Purpose: Manager of Sales develops and implements all sales strategies and tactics designed to achieve monthly and annual sales goals. This position must motivate and manage insurance sales agents and other resources that support retail and group sales strategies. To be effective in this position, the Manager of Sales must effectively interpret, analyze and respond to sales and market statistics to best maximize sales initiatives, staff and outcomes.

Requirements

Education: Bachelor's degree in Business Administration, Communications, Marketing or related field. Significant experience as a sales manager may substitute for the Bachelor's degree requirement
Licensure / Certification: Appropriate Insurance License as required by state law
Experience: Minimum of 3 years insurance sales experience, ideally related to Medicare Advantage product lines.
Effective Communication Skills
Proven ability to thoroughly grasp health insurance plan concepts, operations and regulations.
Excellent written, verbal and presentation skills with proven ability to successfully communicate with mature customers, staff, peers, external organizations and groups.
Proven ability to motivate and manage self and others toward goal in a high pressure sales environment.

Responsibilities

Interprets, analyzes and responds to sales and performance measures.
Plans, develops and manages sales strategies that result in increased plan membership (sales).
Plans, develops and implements specific sales tactics for both individual and group sales.
Identifies and recruits personnel and other resources necessary to implement sales strategies.
Oversees all aspects of prospective and new member business activity.
Develops sales goals, objectives and helps to define or set sales forecasts.
Manages Sales Department assignments, projects and accountabilities.
Develops, implements and manages sales staff commission schedules and processes.
Helps to generate new product ideas and the enhancement of existing products through collaborative efforts with other disciplines to meet market need.
Monitors and manages sales performance and budget objectives.
Maintains contact with key accounts and community leaders to optimize sales strategies and tactics.
Oversees and participates in the delivery of presentations to individual consumers and employer group representatives.
Manages and appraises the performance of sales staff, including the responsibilities of hiring and firing in a manner that is compliant with Human Resources policies and procedures.
Acquires and maintains an understanding of federal and state regulations intended to guide sales activities.
Prepares and delivers special account, group and individual consumer proposals and presentations.
Accountable for setting and monitoring all sales and performance measures on a per-agent basis.
Ensures federal compliance of sales agent practices and responsible for developing and implementing sales agent training and testing programs.
Establishes and oversees marketing and sales territories for sales agents.

Benefits

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement starting on day one.
RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
Relocation assistance (geographic and position restrictions apply).
Employee Referral Rewards program.
Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.