Teleradiology Credentialing Coordinator - Full Time - Hybrid

Practice Velocity • Machesney Park, IL

7d • $18 - $21 • Hybrid

About The Position

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Requirements

• Associates degree or equivalent combination of education and experience.
• Three years of experience in a role requiring high attention to detail, documentation accuracy, and task tracking, such as a legal assistant, administrative assistant, insurance claims processor, medical billing specialist, transcription coordinator, educational registrar, or mortgage/loan processing.
• Proven ability to manage large volumes of data with minimal errors; experience using spreadsheets, shared trackers, or compliance tools is a plus.
• Strong organizational and time management skills with the ability to work efficiently in a virtual environment and meet deadlines independently and without frequent oversight.
• Comfortable handling confidential information and communicating with professionals in regulated fields.
• Excellent written and verbal communication skills; ability to clearly convey timelines, requirements, and follow-ups.
• A self-starter with a demonstrated ability to learn regulations or processes quickly and apply them consistently.
• Proficient in creating, editing, and managing documents using Microsoft Office Suite.

Responsibilities

• Oversee the initiation and administration of physician onboarding within MD-Staff, providing guidance on all required documentation, forms, and credentialing activities through final approval and activation.
• Manage credentialing and privileging activities, identify and escalate delays or concerns, and support temporary, initial, and reappointment processes by coordinating applications, collecting required documentation, and collaborating with the Director of Professional Services on any identified issues or red flags.
• Conduct comprehensive verification of credentials—including licensure, employment and malpractice history, education and training, board certifications, DEA and ECFMG status, NPDB and NAMSS Pass reports, and AMA profiles—while maintaining complete and compliant credentialing files consistent with Joint Commission standards.
• Maintain accurate and current records within MD-Staff, ensuring all expirable items remain up to date, and record demographic or profile changes in Salesforce.
• Submit IT provisioning and system setup requests through Jira and coordinate with IT and Implementation personnel to arrange equipment configuration and OnePacs training for new physicians.
• Manage the shared Credentialing email inbox and incoming fax communications, providing timely responses or routing items to the appropriate team members.
• Participate in departmental training opportunities and perform additional assignments or administrative duties as directed by leadership.

Benefits

• Benefits - Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility - Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development - Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building - We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree