Telephonic Case Manager – Workers’ Compensation (SGS)

ForzaCare • Atlanta, GA

1d • Remote

About The Position

As a Telephonic Case Manager at ForzaCare, you'll play a vital role in coordinating care for injured workers, primarily through phone-based interactions. Their responsibilities encompass communication, documentation, collaboration, and support to facilitate recovery and a successful return to work. This role is ideal for a Registered Nurse with a national accreditation such as CCM, CDMS, COHN, CRRN. While prior experience in workers' compensation is strongly preferred, a minimum of 2 years of case management experience is required.

Requirements

• Active Registered Nurse (RN)
• Minimum of 2 years of case management experience in workers' compensation
• Additional certifications such as CCM , CIRS, or other case management credentials is required.
• Must comply with all state-specific licensure and certification requirements.
• Motivated –You take pride in exceeding goals and continuously improving.
• Organized – You can manage a fast-paced workload and multiple priorities with ease.
• Collaborative – You communicate clearly and work well with diverse teams and stakeholders.
• Committed – You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

Responsibilities

• Coordinate care between medical providers, employers, attorneys, insurance carriers, and injured workers via phone to discuss treatment plans, progress, and return-to-work strategies.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure all case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed