TELEPHONE SALES REP - REMOTE

Fls Connect • Des Moines, IA

284d • $11 - $20 • Remote

About The Position

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects. FLS is a performance-driven environment with daily goals for each project. This is a work-from-home position that requires a quiet, distraction-free workspace and the use of your computer, USB headset, web camera, and wired internet connection (no Wi-Fi).

Requirements

• Must work full-time day shift Monday - Friday, and every other Saturday.
• Must work in the continental United States.
• Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
• Must have a quiet, uninterrupted, undistracted workspace.
• Must pass a background check.
• A high school diploma and/or some college education is a plus.
• Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.

Responsibilities

• Make outbound fundraising calls to solicit pledges for client projects.
• Follow provided and client-approved messaging on every call.
• Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
• Use responsive listening to provide appropriate situational responses.
• Meet and maintain project goals and efficiency metrics.
• Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.)
• 95% on-time (start of shift and back from breaks and lunch).
• 95% shift adherence/absenteeism.
• Demonstrate exceptional customer service and react quickly to the person being called.
• Accept coaching and counseling with a positive attitude.
• Maintain a professional appearance and behavior.
• Stay focused on the current project and prepare for each call.
• Perform other duties as assigned.

Benefits

• Paid Training (weeks 1-3) at $11 per hour (or state minimum wage, whichever is higher).
• The base wage of $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
• A retention bonus of $500 is available after 7 weeks, based on performance.
• Referral bonus program.
• Benefits for full-time employees include paid time off, Retirement with matching, Health - with Health Savings Account, Dental, Vision, Life, and Disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED