Telephone Operator

Lower Bucks Hospital • Bristol, PA

6d • Onsite

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Lower Bucks Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Lower Bucks Hospital is a community hospital, serving the Lower Bucks County region with medical, surgical, and emergency care. Located in historic Bristol, Pennsylvania, the Hospital is well-known for its knowledgeable medical staff, including cardiology, orthopedics, radiology, wound care, and general surgery. The hospital has more than 200 physicians on staff, as well as another 700 employees. The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Requirements

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Effective written, verbal communication, and interpersonal skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience preferred.

Responsibilities

• answering the switchboard and pages overhead
• greets and directs people to the appropriate departments
• monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes
• Ability to communicate with population served

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED