Telephone Operator

Trinity Health•Grove City, OH

About The Position

Job Description Summary At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve. Position Purpose: The Telephone Operator monitors all incoming and outgoing telecommunications activities regarding hospital wide communication efforts. Location: Mount Carmel Grove City: 5300 N Meadows Dr, Grove City, OH 43123 Hours of office: 24/7 role, rotating hours

Requirements

Education: High school graduate or equivalent
Experience: One to two years of medical office experience preferred
Experience answering multiline telephone system preferred
Basic computer skills required

Responsibilities

Handles incoming calls and paging requests connecting parties if possible and /or providing information as requested.
Answers priority calls promptly, determines the nature of the emergency and accurately executes procedures contained in hospital and department manuals.

Benefits

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement.
Relocation assistance (geographic and position restrictions apply).
Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
Employee Referral Rewards program.
Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.