Telephone Operator-Temporary

Catholic Health System • Rockville Centre, NY

72d • $25

About The Position

Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit. Be the calm, professional voice at the center of hospital communication. As a Telephone Operator, you'll manage incoming and outgoing calls, respond to emergencies, and help ensure a safe and connected environment for patients, staff, and visitors.

Requirements

• High school diploma or equivalent (required)
• Strong verbal communication and multitasking skills (required)

Nice To Haves

• Switchboard experience (preferred)

Responsibilities

• Operate the Avaya switchboard to handle all calls promptly and professionally
• Monitor hospital codes, alarms, and safety systems
• Activate beepers and emergency notifications as needed
• Maintain confidentiality and accuracy with patient information
• Support telecommunications operations and assist with additional duties as needed
• Represent the hospital with a professional demeanor and appearance

Benefits

• Competitive pay + differentials and benefits
• Tuition assistance
• Defined pension plan
• Supportive team and growth-friendly culture

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED