Telephone Operator Receptionist

McLaren Health Care • Flint, MI

290d • $13

About The Position

The Telephone Operator Receptionist is responsible for operating the main hospital switchboard equipment, handling incoming and outgoing calls, and interfacing with all hospital departments, physicians, nursing units, patients, and others. The role also includes operating the public address and overhead paging systems, using the computer terminal, and receiving the public at the information desk.

Requirements

• High School Diploma or equivalent.
• Ability to operate related telephone equipment.
• 3 months experience utilizing Windows based functionality and programs.
• Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
• Ability to maintain confidentiality.

Responsibilities

• Operate the main hospital switchboard equipment.
• Handle incoming and outgoing calls.
• Interface with all hospital departments, physicians, nursing units, patients, and others.
• Operate the public address and overhead paging systems.
• Use the computer terminal for various tasks.
• Receive the public at the information desk.

What This Job Offers

• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED