Telephone Operator II (Work hours: Sat (0700-1630); Sun/Holiday (0700 to 1430)

Rehabilitation Hospital • Honolulu, HI

117d • $16

About The Position

Provides efficient telecommunications efficient services to the REHAB hospital staff, patients, and the community by providing accurate switchboard service and in a courteous, friendly and professional manner in directing phone calls to the appropriate department and services. Assists with coordination of emergency responses by following established protocols of the facility security regulations. Maintains daily reports and information for the facility.

Requirements

• High school graduate or equivalent.
• Work experience in answering calls and forwarding calls to departments.
• Ability to take and relay messages appropriately.
• Effective communication skills via telephone and in person.

Nice To Haves

• Familiarity with hospital terminology (i.e. CODE 500, RACE).

Responsibilities

• Provide accurate switchboard service to hospital staff, patients, and the community.
• Direct phone calls to the appropriate department and services.
• Assist with coordination of emergency responses following established protocols.
• Maintain daily reports and information for the facility.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 501-1,000 employees